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European top institute for futures studies and scenario planning in leisure and tourism

Our expertises

Tailor-made research Increase the resilience of your leisure and tourism organisation
Scenario planning The unique ETFI method to discuss opportunities for the future
Academic research Academic insights for the future of leisure and tourism

Blog

Overcoming the negative impacts of tourism with new policies Dr. Stefan Hartman Our report ‘Overtourism: impact and possible policy responses’ was just...
Finding the (im)balance between tourism growth and local community development Dr. Albert Postma From the perspective of sustainable tourism development, the involvement of the...
Student research project about the non-use value of the Wadden Sea area Ben Wielenga BBA Four third-year Tourism Management students from NHL-Stenden University of...

Improvement of the customer journey by means of data

By means of our unique customer journey mapping method and useful customer data insights, the Dutch province of Overijssel can create strategic options to build a resilient region.

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Events

Developing scenarios to future-proof leisure and tourism in the province of Limburg 21-02-2019 Together with the province of Limburg, we are developing...
Strategies and best practice examples for optimised destination management
06-03-2019 to 10-03-2019
Our tourism expert Albert Postma is attending the largest...
AIHR annual conference ‘Local Food for Vital Regions: Facts and Myths’
26-03-2019 to 27-03-2019
The 2019 AIHR Guests on Earth conference is dedicated to ‘...

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Our expertises

Blog

Improvement of the customer journey by means of data

Events

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