Exclusive recommendations for current issues in leisure and tourism

More than 20 Tourism Management students from Stenden University give tips for all kinds of leisure and tourism issues. Under guidance of ETFI they explored the following topics:

How hospitable are tourism entrepreneurs towards Chinese tourists?

Chinese tourist arrivals to the Netherlands continue to rise. Therefore, the hospitality of tourism entrepreneurs becomes more important. Five students developed an app in order to measure the hospitality of tourism entrepreneurs towards Chinese visitors. This app gives restaurants, accommodations, museums and other tourism related companies an insight into:

  • Whether their company is ready to welcome Chinese tourists
  • If their services meet the wishes and expectations of Chinese tourists
  • Important aspects in the field of hospitality on the basis of a checklist

The app is not launched yet, and is therefore not ready to be used. Nevertheless, the app forms a good basis for a future app that can be used by tourism entrepreneurs.

An oil spill in the Wadden Sea area: what will tourists do?

As a follow-up of a research undertaken by ETFI in the summer of 2016, students presented indications of the behaviour of tourists during an oil pollution in low-season. Also an understanding is provided whether tourists would leave or not visit the Wadden Sea area during an oil pollution. And if they would leave the area, where they would go instead? Five islands and four marinas scattered across the Wadden Sea area are used as research locations. The students executed their research on Texel and Ameland. They observed the differences between the results which were acquired during the summer and low-season. More about the results of this project can be read in our following blog.

The future of mud flat hiking

Organisations that organise mudflat hiking tours face an increasing change in the amount of mudflat hikers who are looking for experience tours. Fewer hikers are interested in the sportive challenge. Therefore, multiple organisations developed mud flat hiking tours combined with sailing, a stay on the island or a meal consisting of regional products. Besides that, hikers are receive educational information about the flora and fauna within the area. The students discovered the characteristics of mudflat hikers and clarified if their wishes are in line with the new way of mud flat hiking. A number of interesting findings based on interviews with different experts from the field will be revealed in our following blog.