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Customer satisfaction research
Impact assessment and monitoring
Creation of a hostess team for European Capital of Culture Leeuwarden 2018
With this action plan the manner in which a hostess team...
North Netherlands as an international holiday destination
The Chamber of Commerce in the Northern Netherlands gave...
The future of the Dutch city Emmen in 2025
In 2012, the city of Emmen faced major changes in spatial...
Future scenarios for visitor attractions
Using a scenario study, ETFI has clarified future...
The zoo of the future
This scenario research focuses on the future of zoos. From...
Sustainable tourism 2040
In this research report, ETFI challenges the way...
Tourist potential of coastal landscapes in North Netherlands
In collaboration with CELTH, we have researched the tourism...
The working environment of the travel professional in 2025
How will the travel industry develop in the next decade and...
The future of regular guests
Regular guests are the most loyal guests of a region: they...
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